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File #: ORD 21-002    Version: 1 Name: late fee waiver on utility bills
Type: Ordinance Status: Passed
File created: 2/3/2021 In control: City Council
On agenda: 2/23/2021 Final action: 2/23/2021
Title: Consider an ordinance regarding late fees charged for late payments of utility bills (water, sewer and solid waste disposal)
Attachments: 1. Memorandum, 2. approved Ordinance Option 3, 3. Ordinance Option 1, 4. Ordinance Option 2, 5. Ordinance Option 4, 6. executed ordinance

Subject:

Title

Consider an ordinance regarding late fees charged for late payments of utility bills (water, sewer and solid waste disposal)

Body

Presented By:  Chris Brown, City Attorney

Recommendation and Review

Council requested that staff explore options regarding penalties or late fees for the late payment of City utility bills for water, sewer, and solid waste disposal.  Staff has prepared four options for Council’s consideration.  Staff recommends that Council adopt the ordinance set forth as Option 3 below.  This option represents what is happening currently with late fees for utility payments.  A described below, staff is also beginning a new push to publicize financial assistance available to those customers feeling a financial burden due to COVID-19, including initiating a program to call all customers with outstanding balances to inform them of potential help available.