Subject:
Title
Presentation on the HB Flex On-Demand Rideshare Pilot
Body
Presented By: Elliott Menge, transit superintendent, of Harrisonburg Public Transportation
Recommendation and Review
Led by the City Council’s Vision adopted in 2023, staff have developed a microtransit pilot program, HB Flex, to provide a new option for residents to get where they need to go. This on-demand, rideshare service operated by the Harrisonburg Department of Public Transportation allows residents to request rides within the designated pilot area through an app or website, free of charge. At the conclusion of the pilot, staff will assess ridership data and available funding to determine if HB Flex will become a permanent offering. This item will present an overview of the pilot and requires no action by City Council.